SMRT SEC

HOW TO BE SMART SECRETARY

Definition:

1. Secretary : A person employee by another to assist and help all of the office work and help the manager’s jobs
2. Smart : Is a inelegancy, competency, ability to understand and solve the problem in the office.
3. Smart Secretary : Is a secretary who has inelegancy, competency, ability to understand and have strategy to finish jobs and solve the problem in the office.

The requirements to be smart secretary are called with 3B:

                                 Brain

                                 Behavior

                                 Beauty

         BRAIN

1.      Education

There are two kinds of education that are formal and informal education. We get formal education from school follow up with to university, of course in secretary department. But informal education can be getting by following organization, having course, following the seminar, etc.

2.      Knowledge

Knowledge is very important to help us in finishing all of duties easily. There are 2 kinds of knowledge:

a)      General knowledge: For example, rival company information, market information about product’s price, what about popular things nowadays?? Etc.

b)      Special knowledge: is knowledge that relevant with secretarial duties. For example, management, banking, event organizing, business, etc.

3.   Ability

There are many kinds of secretarial work that should be had by secretary, such as:

• Handling telephone
• Handling guest
• Making Correspondence
• Having good communication, etc.

      BEHAVIOR

a)      Accuracy

As a secretary, accuracy is very important too, because if the information that announced to the other are not accuracy, so it would make misunderstanding between the other. So secretary should have accuracy and be careful in finishing all of duties. For example: Make accuracy and be careful in speaking, writing, typing, giving information. Etc.

b)     Good judgments

Secretary have an authority to make consideration and judgments of something wrong which happened in office before make decision. Might be our manager is very busy, even he has an itinerary in other city or country.

c)      Perfection

Usually, manager just giving basic instruction for secretary, then as secretary, we must develop it self until the end. In finishing jobs, we must not only use time, money, energy efficiently and effectively but also the result of all must perfection and satisfactory the manager.

d)     Resourcefulness

Before actuating, we must start it from thinking. If we want to think rationally, we will not find that the problem is difficult to solve.

e)      Initiatives

Is able to know what something that should be do and how we can handle it self without over direction from another.

      BEAUTY

a)      Outer beauty is the beauty that can be looked from outside

For example: Tall, Short, Bright Skin, body perfect, etc.

b)     Inner beauty is the beauty that come from inside

For example: Polite, Friendly, Patient, etc.

As we know that to be secretary, we shouldn’t have a beautiful face. But we can make our self looks great and nice with good and polite performance that combine with our inelegancy and ability in finishing jobs.